Privacy Policy

Effective Date: 1 July 2025
Store Name: WTS

At WTS (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

When you use our website or make a purchase, we may collect the following personal information:

  • Contact Information – Name, email address, phone number, shipping and billing addresses
  • Order Information – Products purchased, order total, payment method (note: we do not store full credit card numbers)
  • Device Information – IP address, browser type, operating system, time zone
  • Usage Data – Pages visited, time spent on site, clicks, and interactions

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your order status or inquiries
  • Send marketing emails (if you have opted in)
  • Improve our store’s functionality and customer experience
  • Prevent fraud and ensure security

3. Sharing Your Information

We only share your personal information with trusted third parties where necessary to operate our business, including:

  • Payment processors (e.g. Shopify Payments, PayPal, Stripe)
  • Shipping providers
  • Analytics and marketing tools (e.g. Google Analytics, Klaviyo)

We do not sell or rent your personal data to third parties.

4. Cookies and Tracking Technologies

Our site uses cookies and similar technologies to improve your experience, analyze usage, and personalize content. You can control cookies through your browser settings.

5. Data Storage and Security

We store your data on secure Shopify servers and other third-party platforms we trust. We implement reasonable technical and organizational measures to protect your information from unauthorized access or disclosure.

6. Your Rights (Australia)

Under the Australian Privacy Act, you have the right to:

  • Request access to personal data we hold about you
  • Request corrections to inaccurate or outdated information
  • Withdraw consent for marketing communications

To exercise any of these rights, contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the updated effective date.

9. Contact Us

If you have any questions or concerns about our privacy practices, please contact us.